With our new Online Banking system, you can access your account information, transfer funds, pay bills, view transaction history and more on any mobile phone browser! Our new easy to use system employs an extra level of security, keeping your accounts safe if your phone is lost or stolen.
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Working DevicesMobile Banking: Any phone's mobile browser will work with our new system. Just enroll within Online Banking and point your phone browser to www.mayocreditunion.org/mobile.
iPhone App: iPhone, iPod Touch, and iPad can all run our iPhone App. Available on the iTunes Store.
Droid App: Requires Droid version 2.1 and up for both Tablets and Phones. Available on Google Play.
EnrollEnrolling in this secure, free service is simple:
Frequently Asked Questions
Do I have to be enrolled in Online Banking to use Mobile Banking?
Yes, you must enroll into online banking to utilize the mobile banking feature.
What is the Mobile url I need to visit on my phone?
We recommend our iPhone and Android apps, however we do have a url you can utilize from any phone browser. This can be sent to your phone when you are enabling your account, or simply direct your phone to www.mayocreditunion.org/mobile.
What type of devices can I use with Mobile Banking?
You can use Mobile Banking from any internet enabled phone, tablet, or personal device—whether it’s a flip phone, smart phone or electronic tablet. For devices that are browser-based, our Mobile Banking’s adaptive rendering will automatically detect the proper screen size for your device. For Apple devices, an iPhone app is available via iTunes (see separate FAQ).
What types of connection do I need?
Mobile banking only requires a device that can connect to the internet; there is no distinction between connections such as WiFi or 3G. Please check with your provider for applicable data and potential roaming charges.
What types of transactions can I perform with Mobile Banking?
Is there a fee for Mobile Banking?
There is no fee for Mobile Banking, however transactions (such as wire transfers) that would normally incur a fee in online banking will also in Mobile Banking. Additionally, you should check with your provider for any data or roaming fees.
Is Mobile Banking Secure? What happens if I lose my phone/device or it’s stolen?
Your account information isn’t stored in your device: if for some reason you lose your mobile device, your private account information cannot be retrieved by anyone who doesn’t know your login, password and mobile access code. For added security, our system will automatically log you out after an extended period of inactivity.
I can’t remember my Mobile Authorization Code (MAC). What do I do?
Your Mobile Authorization Code can be reset within Online Banking; simply go to the same tab you used to enroll.